Communication rethought: Reach customers like never before with RCS!
Customer communication is changing rapidly. Companies that rely on modern messaging solutions such as Rich Communication Services (RCS) not only secure competitive advantages, but also sustainably increase their conversion rates and improve customer loyalty. Our webinar on 23.01.2025 from 17:30 - 19:00 (UTC+01:00) will show you how you can successfully implement RCS in your company.
This is what you will learn in this webinar:
- How RCS achieves up to 10x higher conversion rates
- Why companies such as DHL, Telekom and many others already rely on RCS
- How you can reduce customer service costs and increase efficiency
- How Deutsche Telekom can help you with implementation
Our experts will give you a comprehensive insight into the most important trends and best practices for the successful use of RCS.
Many companies use SMS as part of their omnichannel strategy.
Interestingly, there are now providers of this automated SMS dispatch (so-called CPaaS providers) who are terminating existing contracts in order to pass on their own increased costs to customers.
This is what happened recently with a company from the retail and services sector.
We were very pleased because not only did we win a new customer, but we were also able to change the omnichannel strategy for our customer from an outdated SMS solution to a new solution.
This new solution, known as Rich Communication Service (RCS), now offers the end customer multimedia interaction instead of text-based information. Much better!
The good news for our new customer: Much more performance for the same price and a quick changeover to the solution.
For anyone in the same situation or for those who want to understand why RCS is the better solution for them, we offer our webinar:
📅 On 23.01.2025 from 17:30 to 19:00: “Communication rethought: reach customers like never before with RCS!”
Register here now and get inspired! 🚀
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